WHO ARE WE?
The Property Playbook is property management with a difference. Founded on service excellence and customer satisfaction, we support HMO landlords by providing bespoke management services that save you time, money and most importantly, your sanity!
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What we offer is a professional and personalised service for property owners seeking real hands-off and hassle-free investing across The Wirral, Chester, and Liverpool.
Our team is passionate about helping landlords achieve their property goals and work hard so you can get back to what matters in life - whether that's building your property portfolio or not thinking about property at all!
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We are a company focused on service quality over customer quantity. We take on a select number of properties, so that we can deliver a personal and high-quality service that is second-to-none. This way we can guarantee you that your property is kept to a high standard throughout the length of our agreement and returned to you in the same if not better condition.
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Our promise to you... is to treat your property as if it were our own. We understand that your property is a valuable asset and work diligently to ensure it is well-maintained and generates the best possible return on investment. We're not interested in finding a quick fix to your HMO headaches, what we provide is winning solutions to protect and maximise the value of your property for the long-term.
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If you'd like to know more about us and what we stand for, check out Our Values page.
BIG ENOUGH TO MANAGE, SMALL ENOUGH TO CARE.
Some people think “bigger is better”. "I want the biggest management/ lettings agency, so that I can get the best possible service and care for my property!" But in practice, this isn’t always the case.
It’s true that the larger agencies do have more properties but this can also mean their resources are stretched, their time is limited, and your property isn’t always top priority, even when you need them most...
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Our company, The Property Playbook, was founded to provide something different- bespoke management founded on service excellence and customer satisfaction. Meaning, while other agencies chase new business, we’re focusing on YOUR needs, YOUR property and ensuring YOU’RE receiving the care, attention, and time YOU and YOUR property deserve.
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Our ethos is and will always be: Big Enough To Manage, Small Enough To Care.